Guaranteed Ride Home
What is VOTRAN's
Guaranteed Ride Home (GRH)?
This program provides you with a ride home from
your workplace in an emergency situation. You must be registered with VOTRAN's Commuter
Assistance Program to participate.
Registration criteria
- Participants must be registered with Votran's
Commuter Assistance Program.
- Participants must use a recognized commute
alternative to get to and from work. The rider may use the I-4 Express Bus, or be a member
of a Votran vanpool riding at least four days a week.
- You must be a Volusia County resident.
What constitutes an
emergency situation?
A participant may use the GRH program under the
following circumstances only:
- The situation or event must not have been
anticipated when the participant left for work.
- The supervisor requires the participant to work
after normal working hours. The participant learns about the work during the day it must
be undertaken.
- The participant becomes ill at work. This cannot
cannot be used for pre-scheduled medical appointments.
- The participant has a family emergency, such as a
sick child or a personal crisis.
How can I enroll?
- Complete and return a Votran Commuter Assistance
Application.
- Applications may be acquired by calling Votran
or by printing out the Commuter Assistance form.
- Once you have registered, Commuter Assistance will
mail four GRH vouchers to you. Each will have your name and the GRH expiration date
printed on each.
GRH program particulars
- GRH may be used up to four times in one year.
- GRH rides must be from your workplace only.
- Commuter Assistance will verify all trip vouchers,
confirming that the participant is current and eligible, the fare is correct, the reason
for the trip is appropriate and track usage.
- Reimbursement is limited $40 per ride home. No
gratuity will be reimbursed.
I-4 Express fast facts
- I-4 Express tokens are available at
Hair Trek
in Orange City.
- Passengers and employers may order tokens by
calling:
(386) 761-7700 ext. 4105
For more information call Votran Commuter
Assistance at: Telephone: (386) 756-7496, ext. 4149
Fax (386) 756-7487
